Need to update your name or other personal information?
Follow these steps:
Log in to your Pouchers account.
Tap your Profile icon in the top-left corner of the screen.
Select the relevant personal information you want to update.
Make your changes.
Save your updated information.
Important: Name changes after BVN verification
You can only update your name before your BVN has been verified.
However, once your BVN has been successfully verified, you will no longer be able to change your name through the app.
Make sure your name is correct and matches your BVN before completing your verification.
Still having trouble?
Contact our Support team via the in-app chat or send a WhatsApp message to 07042928777.