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Why Was My Dollar Card Declined? Common Causes & Fixes

Ibukunoluwa Kohode avatar
Written by Ibukunoluwa Kohode
Updated over 5 months ago

Here are common reasons your card might be declined:

  • Insufficient Funds: Ensure you have enough to cover both the purchase and a small processing fee (we recommend keeping at least $3 extra).

  • Unsupported Merchant: Some websites or apps may not accept prepaid or virtual cards.

  • Wrong Card Details: Double-check the card number, CVV, and expiry date.

If your card keeps getting declined, chat with us in the app—we’ll help sort it out.

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