1️⃣ Using the Card on Restricted Platforms
Your Pouchers virtual card does not work on some restricted platforms or regions (e.g. gambling, dating sites).
2️⃣ Insufficient Card Balance
Ensure your card balance covers the full amount, including possible merchant fees.
📌 Example:
Trying to pay $4 with $3.99 on your card will result in a decline.
✔ Always fund slightly above the payment amount.
3️⃣ Incorrect Card Details
Double-check that you entered the following details correctly:
Card number
Expiry date
CVV
Billing address (if required)
✔ Ensure all details match exactly as shown in your Pouchers app.
💬 Need Help?
If you’re still experiencing issues funding your card or completing transactions, our support team is happy to help.
Reach out to us via in-app chat or email, and we’ll assist you as quickly as possible.