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Wallet Balance Not Updating

Written by Ibukunoluwa Kohode
Updated over 3 months ago

Funds sent to your Pouchers wallet typically reflect within minutes. If your balance isn’t updating, it may be due to temporary network delays or NIBSS downtime.

Try these quick fixes:

  • Refresh your wallet balance.

  • Wait 5–10 minutes.

  • Log out and log back in.

If your balance still doesn’t reflect, contact Support—we’ll help you sort it out quickly.

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