Skip to main content

Why Your Account Is Temporarily Restricted

Written by Ibukunoluwa Kohode
Updated over 3 months ago

We routinely perform system and security checks across all accounts.

Your account may be temporarily restricted if itโ€™s flagged for manual compliance review.

What to Do if Your Account Is Flagged or Deactivated

To restore access, kindly send our Support team:

  • A clear picture of your Government-issued ID.
    โ€‹

  • A clear picture of you holding the same ID for verification.

Once received, your review will be processed promptly.

Did this answer your question?