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What to Do If You Suspect Fraud on Your Account

Ibukunoluwa Kohode avatar
Written by Ibukunoluwa Kohode
Updated over 4 months ago

If you notice any strange activity on your account, take these steps immediately:

  1. Disable your account from the app under security settings.

  2. Change your password or PIN right away.

  3. Enable biometric login or two-factor authentication if you haven’t already.

  4. Contact our support team via in-app chat or email: [email protected]

  5. Provide transaction details or screenshots if available — this helps us investigate quickly.

We’ll take it from there and work to resolve the issue as fast as possible.

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